Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Her Charm ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hercharm.com or make a purchase from us.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, mailing address, phone number, and billing information.
• Transaction Data: Details about purchases, payment information, and shipping details.
• Usage Data: Pages visited, time spent on pages, links clicked, and browser type.
• Communications: Messages you send us via email or our contact form.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Send promotional emails (with your consent)
• Improve our website and product offerings
• Comply with legal obligations
• Prevent fraudulent transactions

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you — provided those parties agree to keep your information confidential.

5. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission of data over the Internet is 100% secure.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to: know what personal data is collected; request deletion of personal data; opt out of the sale of personal data; and non-discrimination for exercising these rights. To exercise any of these rights, contact us at hello@hercharm.com.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Her Charm
1420 Melrose Ave, Suite 300
Los Angeles, CA 90046
Email: hello@hercharm.com
Phone: +1 (415) 555-9021